Communication plays a role in determining the success of business.  A good communication system gives the employees to relay information effectively and as fast as possible.  It is recommended that the business owners should have effective communication systems.  Telephone system is the best communication system for businesses because of its effectiveness, and it also reduces the movement of staff within the business premise.  A good telephone system will also allow communication between the business owner and its customers and creditors.  Several types of telephone system are available from which the business owners can choose from Cisco PBX Service.  Therefore, in this article, I will highlight the features of some of the different types of telephone systems.

Telephone Company operates by connecting the main business line with the telephone of different workers.  The phone calls to the business line are directed to the designated employee phone numbers through the call-forwarding feature. There are several other features that the system incorporates such as automated receptionists, voicemail, and call screening.  The system is suitable for business that its employees operate way from the business.  It, therefore, gives the employees who are stationed in the business to communicate with ones who are in the field.

Landlines is another type of telephone systems that can only be used in place that there is an existing network provided by phone company.  It uses the established wiring of the company and is also known as public switched telephone networks.  The operation of the landline telephone system can only be achieved by the installation of a private branch exchange (PBX). The function of the hardware is to create multiple phone extensions and enable the use of other features such as call transferring and call directories.  The system is best for large business with the financial capacity to take care of the huge financial costs associated with it. It is also suitable for businesses lacking high-speed internet access.

Another type of telephone system is the VolP which is an upgrade of the landline system.  The system employs the use of company wireless networks instead of the copper wiring as in the case of landlines.  The VoIP system also has other features such as automated attendants and call queues.  The system can also be integrated with computers to enable other features such as internet voicemail. The employees will also be able to access the business phone systems using their mobile devices.  It is very simple to install and the process of installation is also cheap.

On-premise VolP telephone systems operates using a private PBX hardware.  Purchasing a PBX hardware is always expensive and therefore is not preferred my many businesses.  The system guarantees privacy of communication since you will have total control. Therefore, you will have to hire IT experts to ensure that it is running and configured to meet your needs.